We entered the HSBC Water Programme in the category of Best Community Initiative at the Welsh Contact Centre Awards. Focusing on the involvement Swansea site has had with the initiative and highlighting our involvement and staff engagement in the HWP. We reached the juding final and myself and Mel Chapman another C.S. presented to the juding board in December 2013. We are attending the Awards Ceremony in Cardiff on the 20th February - so fingers crossed! Watch this space.